The Netverse Promise
Designed with your flexibility in mind this policy is designed to protect both our clients and our business by providing clear guidelines on cancellations and refunds.
Cancellations
At Netverse, every engagement is designed to be seamless, thoughtful, and precise.
If your requirements change, text us or simply write to us. We’ll guide you through the next steps with clarity and care. Changes to ongoing design and development work are supported within defined timeframes, hence, requests made within 48 hours of initiation are accommodated without charge*.
Between 48 and 96 hours, adjustments may incur up to 50% of the project value. Beyond this stage, engagements are considered fully committed.
Refunds
We handle every refund with discretion and attention, creating a process that is both smooth and effortless.
A full return may be accommodated for requests made within 48 hours of commencement.
However, domains, hosting, and other third-party services, where costs are incurred upfront, remain non-refundable, irrespective of the timeline.
In the rare event that Netverse discontinues a project, you will be informed promptly, and all payments made will be fully returned.
*Domains, hosting, and third-party services are non-refundable.
If you have any questions or concerns about our cancellation and refund policy, please contact us at connect@netverse.co.in or call us on +91 709-070-9696