Privacy Policy

Last updated: July 24, 2024

This Privacy Policy outlines how Netverse (“Company”, “We”, “Us”, or “Our”), based in Bangalore, Karnataka, India, collects, uses, processes, and protects your personal data when you access or use our website www.netverse.co.in and our services.

We are committed to handling your data with precision, confidentiality, and in compliance with applicable Indian laws, including the Information Technology Act, 2000, SPDI Rules, 2011, and the Digital Personal Data Protection Act, 2023.

Netverse provides premium digital services including but not limited to:
Website design and development
Image editing and retouching
Video editing and post-production
Clipping path and background removal services
2D vector animation and creative design services
This Privacy Policy applies to all users, clients, and visitors interacting with our services.

Scope Of Services

Netverse provides premium digital services including but not limited to:
Website design and development
Image editing and retouching
Video editing and post-production
Clipping path and background removal services
2D vector animation and creative design services
This Privacy Policy applies to all users, clients, and visitors interacting with our services.

Information We Collect

Personal Data
We may collect the following information when you engage with us:
Full name
Email address
Phone number
Business/company details
Billing and communication address

Project & Client Data
Given the nature of our services, we may also process:
Images, videos, and creative assets provided by clients
Brand materials, logos, and design files
Website content and business-related data
Note: All client-provided assets are treated as confidential and used strictly for service execution.

Technical & Us Data
Automatically collected data may include:
IP address
Browser type and device information
Pages visited and session duration
Referral sources

Legal Basis for Processing (India - DPDP Act, 2023)

We process your personal data based on:
Consent (when you submit forms or contact us)
Contractual necessity (to deliver paid services)
Legitimate use (for service improvement, security, and communication)
Legal compliance (when required under Indian law)

How We Use Your Data

We use your data strictly for:
Delivering and managing services
Communicating project updates and support
Processing payments and invoices
Improving our website and service experience
Internal analytics and performance tracking
Marketing communications (only with opt-out option)
We do not sell or rent your personal data.

Data Sharing & Third Parties

We may share data only when necessary with:
Trusted service providers (hosting, analytics, communication tools)
Payment processors (for billing purposes)
Legal authorities (if required under Indian law)
All third-party partners are bound by confidentiality and data protection obligations.

Cross-Border Data Transfers

As part of using global tools (e.g., hosting, cloud storage), your data may be transferred outside India.
In such cases, we ensure:
Adequate data protection safeguards
Contractual obligations with service providers Compliance with DPDP Act requirements

Data Retention

We retain personal and project data only as long as necessary:
Active client data: retained during project lifecycle
Completed projects: retained for records, support, and legal compliance
Marketing data: retained until you opt out
You may request deletion at any time (subject to legal obligations).

Your Rights (Under Indian Law)

Under the Digital Personal Data Protection Act, 2023, you have the right to:
Access your personal data
Correct inaccurate or incomplete data
Request deletion of your data
Withdraw consent at any time
Grievance redressal
To exercise your rights, contact us at: connect@netverse.co.in

Data Security

We implement industry-standard security measures, including:
Secure servers and encrypted communication (HTTPS)
Access controls and restricted data handling
Confidential handling of client assets
While we take all reasonable precautions, no system is completely secure.

Cookies & Tracking Technologies

We use cookies to:
Ensure website functionality
Analyze user behavior
Improve user experience
You may disable cookies via your browser settings; however, some features may not function properly.

All project files, assets, and deliverables shared with Netverse:
Remain the intellectual property of the client unless agreed otherwise
Are not reused, resold, or publicly displayed without explicit permission
Are handled with strict confidentiality

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

Updates to This Policy

Our website may contain links to external websites. We are not responsible for their privacy practices.

Grievance

In accordance with Indian law, you may contact our Grievance Officer:
Email: connect@netverse.co.in
Phone: +91 7090709696
Location: Bangalore, Karnataka, India
We aim to address all concerns within a reasonable timeframe.

Contact Us

If you have any questions about this Privacy Policy or your data:
Email: connect@netverse.co.in
Website: https://www.netverse.co.in/contact